Returns & Exchanges
At Lane Frost Brand, we stand behind the quality of our apparel and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn and unwashed items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Drop Off Package
Affix the return label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Refund or Exchange
After our warehouse team inspects the returned goods, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.